Refunds and Returns
With BrootZo there are no dead ends. Returns , replacements of refunds with BrootZo are easy peasy.
If you do not like the lamp you bought from us then simply return it .A refund will be applied within 72 working hours or less from the time goods have been successful processed from our returns center . This refund policy is independent from the time that has passed from when you bought the lamp from us. So is it in one hour or one year , no matter . Our processing time for returns is maximum 5 working days but usually, it is much less
To initiate a return and refund please click here to open our returns page. In the returns page simply follow the instructions and your return will be arranged the soonest.
We will send you return labels and when a pickup store is too far from you we will arrange for collection .
Please click the icon above to initiate a return or exchange